Engage brain
This week’s shock-horror statistic came in a survey conducted by TNS about our attitudes towards brand engagement on social media, compared with other countries. According to TNS 61% of Brits (and 57% of people across the developed world as a whole) aren’t interested in engaging with brands via social media. “Misguided digital strategies are generating mountains of digital waste, from friendless Facebook accounts to blogs no one reads”, laments TNS.
FriendFeed Adds Real-Time Search Results
Social activity aggregator FriendFeed ( Read the rest of this entry »
), which re-designed earlier this year to show updates from friends in real-time, has just extended that same functionality to search. Now, when you search for a given term – like “Michael Jackson” – you’ll see updates from FriendFeed users stream in real-time in your browser.
Welcome to the new blog…
We have created a blog to encourage people to share information. It can be an article, picture or video that you think is interesting, relevant or just entertaining. It could be a case study for a piece of work that you’ve just finished, or to ask a question for a project that you have on the way. The bottom line is that we want you all to participate so that together, we can have a great resource that will really strengthen this agency. If you are interested in writing on this blog, no problem, just email Drew and we’ll get you signed up.
Social media vs Job boards
Bui sent me a link to a really good article on MSN called “Are Social media sites the new way to get a job?” which references the growth of Twitter, Facebook and LinkedIn as the preferred channel for jobseekers everywhere. Amongst the main points raised in this article, and a blog called “BripBlap: What should I do with my life” on which there was a blog posting called “Internet job boards - wasted effort?”, are:
Read the rest of this entry »
Measuring success - a methodology
It is with great delight to post my first post on Euro RSCG Riley’s new blog site. Each week it is my intent to comment on key areas of analysis and insight that can help drive our offering and knowledge.
Technology, technology, technology
Taking a look at my chiselled looks, and smelling that aroma of cool that naturally wafts around my desk you’d probably never guess that I was something of a techie. Yes, people are often shocked when I inform them that, I, the king of smooth, the monarch of awesome am actually a poor, plain geek. But what’s wrong with being a geek? Geeks invented the car, the plane, the Internet and most importantly the Pot Noodle.
Knowing what you want
It sounds obvious doesn’t it? You don’t walk into a shoe shop and have no idea what size, colour or make you want. OK, you need help and advice along the way but ultimately the shoe shop assistant can’t help you if go in and only say “I want a shoe”.
Risk and Reward
Its funny that when you set yourself time to write a blog each week that topics for subject matter come fast and furious. This week my observations and comments concern the very topical subject of risk and reward.
Putting a Positive Spin on the Recession
Well after the overwhelming response to my last blog (that’s right folks one whole comment, from the person who just so happens to sit next to me) I have decided to embark on another philosophical journey, enlightening you all, as if I were the Socrates of recruitment advertising.
Augmented Reality
I’m not entirely sure how or when Augmented Reality will hit the world of recruitment marketing (although we did suggest it to Rolls-Royce just before they told us that we were not going to be their agency anymore), but perhaps by posting it here, someone will be inspired to recommend something to a client that actually sees the light of day.
Companies scrap graduate recruitment in ‘10
I saw this article in the Times yesterday. Thought it’d be worth sharing.
Your mobile phone becomes a bank?
You may or may not know that I’m very interested in mobile marketing. There are over 4 billion mobile phone subscriptions in the world. That’s 2/3 of the world’s population. There are more mobile phones than credit cards and cars combined… and we’ve only just begun to really explore the potential of this form of communication with phones becoming cameras and video cameras, recording studios, remote controls for other devices, compasses, SatNav’s and now potentially banks as well.
There are no magic beans…
Seth Godin, one of my favorite authors on Marketing related topics (who wrote “The Purple Cow” and “All Marketers are Liars”, amongst other great books) has a great blog. It’s not full of quotable facts, nor does he write really long posts, it’s what a blog should be. Comments, questions and thoughts in whatever format they were in at the time, posted for people to interact with and to help turn into great ideas. There is no pretense, even though he has had his finger on the pulse of where Marketing is going for a long time.
New Website Launch: ICO.jobs
For any of you that have worked with “Hos” (Michael Hoskinson) you know that he’s got a great way of convincing clients that they need to look at their strategy from three perspectives.
Read the rest of this entry »
New Website Launch: British Library
The British Library’s new careers website, designed by us with Flash work done by us (but HTML built by the British Library) has gone live today. This website follows on from some great work on developing the library’s Employer Value Proposition (EVP - the buzzword of the moment) and included some Usability Testing, which we did early on in the creative process to ensure that we developed an informed and usable website. (Usability testing is something that we need to be pushing more to clients, as it can increase the value of a project by a few grand and also continues to position us as the leaders in Digital/Interactive strategy and delivery).
Using Users Usefully
Test Post: New Categories
Hi guys… we’ve created some new categories on the blog, which we will use to update you on the activities of the various task forces within the business. This post is just to test whether they appear on the navigation once something has been added to that category.
Mobile Advertising: Are Apps the way forward?
Surely everyone’s seen the Apple iPhone commercials (or adverts) and have had their hands on an iPhone or iPod touch. Whilst perusing the app store recently on my phone, I noticed a huge influx of top video games developers producing games for the mobile App industry. (App = Application).
Measuring Quality of hire?
I attended an e-recruitment and RPO forum on Tuesday in Canary Wharf. Usual mix of suppliers and potential clients, most people nowdays have a good grasp of what RPO means and it’s various guises. But one thing that was clear was that nobody could really explain how do you measure quality of hire? The Head of resourcing at Cummins Inc claimed that she had managed to increase quality of hire by 13% over the last 2 years, partly she said by the introduction of an ATS - but how do we really determine quality of hire? When pressed on the subject she couldn’t really answer. Surely it means something different for different organisations?
Augmented Reality Mashup Game
Emma Jackson sent me this article some time ago which is about a game that uses Augmented Reality and Facebook. Very cool.
Choose Your Own Adventure!
I was on the IAB Website today looking at their creative showcase (a great place to find out about innovative interactive ideas) when I came across this campaign that AKQA did for the Met Police. The campaign is called “A Different Ending” and it’s a brilliant use of something relatively new in the interactive world - annotated videos on YouTube.
Website Launch! EDF Graduates
Hi guys! Another great site in our portfolio. I’m pleased to announce the launch of the new EDF Energy Graduates website.
Read the rest of this entry »
New Site Launch: George Managers
A few months back, Janice Stainton in the Manchester agency was discussing a brief with her client at George. They needed Clothing Managers and they needed ones with a better eye for fashion than the ones they currently had. A Clothing Manager works inside of an Asda store, making sure that the George section is up to spec. The people they were hiring were great retail managers, but maybe not as “fashiony” (is that a word?) as George would like.
New Feature on NNL Jobs
Inspiring Interview
New Website Launch: Teach First Graduates
Applying new technologies to recruitment strategies
We gave a breakfast seminar on Wednesday morning in London, it was well attended by both existing clients and prospects. I gave an updated version of a presentation I did earlier this year on “The Future of Digital”. It was covered by Ri5, link to the review is here. I have uploaded a PDF of the presentation to Starlink.
Brand awareness, reputation management, and ideas…
TMP in the USA have a blog that they run called Talent Brew. It’s a great blog, populated by a lot of great thoughts by some really good people from our industry. One of them is a guy called Russell Miyaki. He is a Creative Director at TMP, and has been with TMP for years. He put up a tweet recently (on Twitter, if you weren’t sure what a ‘tweet’ is) that linked to a blog posting he made on Talent Brew called “Brand Awareness is not an idea”….
Students vote for the world’s most attractive employers…..and the winner is Google
STOCKHOLM, October 27 /PRNewswire/ — Universum, the employer branding company, presents the world’s Top 50 most attractive employers. From the world’s leading economies, nearly 120,000 students at top academic institutions chose ideal companies to work for. Google is the world’s most attractive employer, followed closely by its rival, Microsoft. This is the first global index of employer attractiveness and highlights the world’s most powerful employer brands, those companies that excel in
talent attraction and retention. The global rankings are based on the employer preferences of students from US, Japan, China, Germany, France, UK, Italy, Russia, Spain, Canada and India.
Social media will make you review your website. Oh, and your business - ready?
I read this blog post this morning from Sharon Clews, a freelance Social Media Consultant, and thought it was really insightful, so would like to share it with you all.
Please do take some time out to read it and comment with your thoughts…
Improved Targetting in Facebook
In working with MediaContacts (Havas’ digital media agency) there has been a lot of talk about Media6Degrees, a company that provides a very interesting service, targetting people through their Social Networks on a “birds of a feather flock together” basis. Here is an excerpt from their website, describing them:
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Magazine launched as an iPhone app
Graduate campus seminar 15 December
About the Graduate Task Force
The graduate task force is made up of Hannah Berry, Phillippa Johnson, Matt Johnson, Michael Hoskinson, Giuliana Fiorani, Janice Stainton and led by Tim Lotherington. Our overriding objective is to position Euro RSCG Riley as leaders in the world of graduate and school leaver recruitment. Over the next few weeks we will tell you how we are going to do this.
The Pulse
For many years, business confidence monitors have been used in all industry sectors to help organisations keep track of what is going on in their particular sector. You have probably all taken part in this type of survey in the past.
State of the nation
Ever wanted an easy to use guide to the current state of play in the HE world? Look no further than this quarter’s State of the Nation!
Euro RSCG blogs?
Chris Harwood recently sent around a message on Yammer about updating his profile on My Euro RSCG (have you been on this site? You should!) which made me dig around on the site a bit. I saw that Euro RSCG 4D UK has a blog on it where they comment on various digital (and even some non-digital) campaigns. Well worth a read.
Social Games are exploding!
On the “Inside Social Gaming” blog, they posted a story talking about what’s changed on their “top 25 Facebook games” ranking in the last 11 months (when it was invented). It’s amazing how fast and big this market has become.
Innovation from Google
Innovation Task Force - December 2009
Hi everyone…
In the interest of showing our innovation, not just talking about it. Our task force’s update for the newsletter is in the form of a video…
Our Survey Says……
Thanks you guys - we had a 50% return rate for our survey and we’re pleased to say that you have all told us that your knowledge has improved from 62% to a massive 83%!
Firefox now #1 browser!!!
var fbShare = {
url: ‘http://thenextweb.com/2009/12/21/firefox-35-popular-browser-planet/’,
awesm_api_key: ‘7d36a61047c24dff3f219161a1f08829e359916852cb620bc0efd1adf9418029′,
} Borrowed from: thenextweb.com
The changing face of public sector
In order to help pay off several billion pound loans, our public sector is having to change in 2010. Read what the PPMA is saying by following this link http://www.peoplemanagement.co.uk/pm/articles/2009/12/public-sector-faces-job-losses-on-unprecedented-scale.htm. Integrated resourcing will be working closely with public sector clients helping them make the most of budgets. Firstly we can build an Engage ATS to save manpower in HR departments then look at how they spend their money on an annual basis. We expect to work closely with our colleagues in Advertising and Marketing.
Social Media overtakes porn…
Take a step back in order to move forward
Whilst a lot of people in the agency, certainly in the industry, and now clients are talking about how they need to be using social media, it’s important to take a step back and evaluate.
One Young World answers One Big Brief?
If you were on Yammer earlier in the week, you would’ve seen that some of us (myself, Drew, Adam B, Pete, Martin H, Phil W, Seb, Sarah M) went to the inaugural One Young World Summit at the Excel Centre. Having worked with the One Young World team (hosting and manging site content for Q1 and Q2, building a OYW blog and advising on elements of the social media campaign) at Euro RSCG London during 2009 I was keen to experience first hand this huge initiative that was the brainchild of two “ad people”.
An ‘app’ in the market
One Young World - Rachael Bartle
The One Young World Summit brought together over 600 international young delegates under the age of 25 to discuss the issues that affect our world. Together we created resolutions that will steer us in the right direction. The summit was streamed live to delegates all over world, who could vote on-line on the resolutions raised.
RAM goes about its business
Article by Alastair Blair, MD Media and Sales
With about three months (not that we’re counting) gone in the new year of our Lord Save Us, 2010, we can look back at what we’ve achieved in the RAM Division with at least a modicum of honesty. Adam, as he describes elsewhere, has burned lots of rubber as he drives around the country, encouraging and exhorting his troops to greater efforts and even more money. But his constant trips to Kwik-Fit in search of a Fitter Fitter are bearing fruit as people slowly come to terms with the fact that we are a national organisation rather than a conglomeration of personal fiefdoms.
HM Prison Service and PR
What’s happening in the Education sector?
Monthly update from Charlotte Gray, Head of Education Marketing
As part of my new role, I’ll share a brief monthly round up of what’s happening with our Education clients and prospects.
Read the rest of this entry »
World Cup, Nike and arise Sir Wayne
Under 1 week to go until the World Cup in South Africa and football fever is starting to spread. Nike’s “Write the future” campaign is great. Capturing the nuances in games that can make the difference between glory and “we was robbed”. The commercial has been around for a few weeks now and it’s already received over 12million views on it’s YouTube channel. That’s not even including the tens and hundreds of thousands of views it’s had on other YouTube channels. Nike nicely capturing the emotion that is football. Excellent.
Search Update 29th June 2010
One Young World 2011??
Euro RSCG Worldwide’s One Young World has a new website and a new host city (Zurich) for the second annual summit in Feb 2011. It won’t be long now until over 1,500 25 year olds selected as tomorrow’s potential leaders take the stage and discuss key issues facing the world (and make today’s leaders sit up and recognise). Before the year is out it’s important to see how us as an agency can benefit from this fantastic initiative and how our clients could get involved.
University of West of England - Award Nomination
University of East Anglia - Targeting Undergraduate Course Promotion
Creative Adbook Excepts - National Nuclear Laboratory
We are very pleased that we have retained the National Nuclear Laboratory as a client. Whilst the competition but in good bids, they couldn’t beat our understanding of the organisation and their needs or evidence the level of work that we have undertaken with NNL. We’ve worked with them since 2006 The work we have done with the NNL over the last two years has integrated many of our services, including research and planning, creative development, media, graduate recruitment, print, digital development, Engage ATS, response management, SEO, SEM and campaign analysis. Here’s looking forward to another 5 years!
BUPA Care Homes
By Nikki Milbank
Our relationship with Bupa Care Homes goes from strength to strength.
School Marketing Challenge - the mystery article missing from p9 of the magazine
At the end of April, Paul Starkey from Heist assumed the role of Alan Sugar for the day.
Read the rest of this entry »
Yammer - Why and how? Part 1
I’ll be posting a series of videos over the coming weeks about Yammer. This type of technology really does have the chance of changing the way employees share knowledge and foster a culture of innovation.
Search Update 2: The Tricky Second One
Firstly, like a South West Trains service I must apologise for the late delivery of this update, there were leaves on the track.
Information from the PPMA - Should the government raise taxes?
A survey of 1,000 UK people published by the BBC on 5th September 2010 asked that very question…albeit the survey was conducted by ‘phone rather than face-to-face. I found the answer quite surprising - as I suspect you might too. The survey was completed for the BBC between 28 June and 5 July 2010 by international polling firm Globescan, together with the Program on International Policy Attitudes (PIPA) at the University of Maryland, USA.
The survey was taken to be representative of the nation as a whole (I’m no statistician but a survey of this size would usually be considered adequate to represent the nation’s views) and over half said they would accept a tax increase to reduce the country’s financial deficit.
Whilst the overwhelming majority of the respondents accepted the national debt should be cut, the survey concludes it should not be at the cost of some essential public services - most strongly education and the NHS, but also including services for older people. In terms of service quality however the majority view was that only 54p in every pound is spent wisely and serves “…the interests and values of British people”.
The survey also shows a shift in public attitude towards the banks and the same survey a year ago found that 50% of respondents were in favour of the banks being bailed out of the financial crisis…but that has dropped to a third in this 2010 survey.If I had my way, I’d have the banks pay pay any excess profit they make to the nation…in what other situation would a substantial ‘loan’ be provided and yet with no expectation that the debt be paid off?
Success at the RBA Awards
Last Thursday night we celebrated 2 wins following 7 nominations at the RBA (Recruitment Business Awards) in Manchester.
Resourcing Matters Newsletter August 2010
Education Update - October
What motivates our clients’ employees?
Some great content can be found amongst the c2,600 posts on Yammer. One particular piece of content came from a thread on Yammer following Phil Welch’s article find on the importance of our clients retaining staff due to the reported £25,000 cost to recruit and train an employee (PWC study).
Young People take the EDF Energy Human Power Challenge
You may have seen me wheeling a bike around the London Agency. Unfortunately, the slick piece of kit is not mine. It was for EDF Energy’s stand at Skills London - an event for 14-19 year olds to get excited about career opportunities.
Resourcing Matters #3
You are what you write. So let’s help our clients write good things.
With government cuts and the economic effects of the credit crisis continuing to bite, many of our clients will be looking to cut costs by writing their own ads and job postings.
View from the top!
Our Geoff beats off global competiton!
Well done to Geoff Pedder for being quick on the click and coming second in the global Euro RSCG Superstars challenge - no mean feat given that across the world nearly 1/3 of the entire Euro RSCG Global Network enjoyed the game, and competed for the prizes!
Euro RSCG Heist’s Timely Research into Tuition Fees
Supporting World Hunger Day 9 January 2011
STATS! Search in Numbers 2010
A few quick thoughts on graduate recruitment
Search Update IV – ‘Day-Z’
I had been struggling with an interesting opening to this latest instalment of the Search Update. Then it hit me, like a license renewed George Michael would hit a tree, a rap would be the perfect way to introduce you all to “Search Update IV: Day-Z”.
Public Sector - in the eye of the Storm
We have heard over the last year, and in particular the last few months, about non stop job cuts in the public sector marketplace. But good news for us, the new President of the Public Sector People Managers’ Association (PPMA) is Anne Gibson, Head of HR and OD at Norfolk County Council who is remarkably upbeat about the changes. Norfolk CC has been a client of ERR for the past 25 years’ and the Norwich agency has recently retained the account after a strong pitch against Tribal. As Anne Gibson says, ‘The challenge for PPMA and their members is that if we are to be best placed to support our organisations through the challenges ahead, we need to develop new thinking and new insights, and we need to turn these into action, fast.’ A fantastically commercial viewpoint from a public sector manager. The Norwich team look forward to bringing in our expertise and working with them in this new era for Norfolk CC and our national teams can look forward to some new thinking at the top of PPMA.
Fun and Football - Match Report from our Birmingham Office
Analysis Graduate Campaign Update
Education Marketing round-up – May 2011
Search Update May 2011
Introducing some new features in Search Marketing from Q1 2011. Come and talk to us if you think any of the features could be useful for your client.
Leonardo DaVinci helped with me with the html
It is reasonably well know that something that is aesthetically pleasing or beautiful will very often contain similarities to something else beautiful in respect of the ratios between the lengths and widths of those objects. For instance, the height of someone’s face compare to the width is in a pleasing ratio, perhaps the face is neither too round or tool tall, it is “just right”. That ratio of height to width is the same as the ratio between the width and height of the Parthenon, which is also the same as the ratio of a credit card. Mathematically speaking, the length is 1.618 times bigger than the width. This is the golden ratio.
Education Marketing - June round up
Testing Engage Ats – it’s nothing like driving a super car
If you were given any school-boys dream job of testing a new Aston Martin how would you do it? You could take the brand new car, the first one off the automated production line (or is it still meticulous late middle-aged chaps with bad shoes old some old sheds?) and start the car and then take it out on the test track. When you think about it a bit more you realise that you need to also test the performance in the very hot weather and the very cold. But that’s a bit trickier so you decide that you need an indoor moving road inside a room that simulates all sorts of nasty weather conditions. And maybe you find out that the brakes aren’t so good in the cold rain and the motorised roof doesn’t close when it’s icy. So you give the car back to the chaps with beards and tell them to fix it all, they build you a new car, or perhaps fix the existing one and you run through the whole rigmarole again. And so it repeats for every problem you find. At the end of your probation period, guess what, they’re not taking you on because the testing was super expensive and took ages.
Our New Micro-Network– Euro RSCG People
Friday 10 June saw 100 colleagues join together at the Oxford Belfry to hear CEO Rupert Grose launch our new micro-network, Euro RSCG People.
Why this post is not exciting.
Oops.
At Friday’s conference, I entirely unwittingly reduced everybody’s vocabulary by one word. As chronicled on Yammer, it appears that with the advent of our new brand, the word “exciting” is now outlawed.
What mix of information sources attracts highly educated graduates?
Despite challenges in the global economy, organisations continue to rely on top-quality graduate hires to maintain capability and feed a long-term talent pool. So they’re likely to appreciate a recent piece of research (May 2011) that investigates how potential applicants are influenced by the information they find about an organisation.
Yasmina Jaidi and colleagues contacted 221 masters students at a French business school on two occasions, six months apart. At the first contact, just after a jobs fair, the participants were each asked to identify three organisations that they were currently considering applying to, and how they felt about their prospects for each. They also recounted how much exposure they had to the organisation via a range of information sources, and their current level of intention to pursue a job there. Then at graduation the 141 students who remained in the study were asked what behaviours they actually exhibited in pursuing these three jobs.
In terms of the information sources, the study found that organisations benefited from investment in recruitment advertising and cultivating a good word-of-mouth reputation: both of these increased participants’ intention to apply to that organisation, relative to less advertising or bad word-of-mouth. However, having an on-campus presence, often seen as a powerful way to expose the company and brand to a potential workforce, actually showed a negative relationship with intention to pursue a job at the organisation, suggesting that this mechanism can have perverse deterrent effects.
When it came to publicity, neither good nor bad news influenced intentions to apply, but when it came to actually buckling down and doing it, participants put in somewhat less effort when they had heard bad news. A similar effect was found with jobs that the students felt they had little leverage in acquiring: they were undaunted in their intentions to apply but their actual actions trailed off. These findings remind us that an individual’s intentions do not always translate into behaviour.
The authors note that recruiting organisations “should be careful with their on-campus activities as to avoid negative reactions among job-seeking students” - for example, “when a company is very present on-campus it may evoke a feeling of distrust and lowered credibility”. In addition, they stress the need to “be aware of the fact that investments made in recruitment communication can be neutralized by negative publicity or word of mouth”.
How important is CSR in graduate recruitment?
There have been a number of pieces of research recently on the Millennials, or Generation Y, and what they’re looking for when it comes to their future. And one point where the research appears to be throwing up contrasting results is their attitude to CSR.
How many times would you be rejected before you got the message?
I was having a look at some of the statistics that are available in Engage Ats and was quite surprised at some of them, so I asked a couple of colleagues the following questions. Have a go yourself; the answers are at the bottom of the page.
Plus ca change…
One of the riddles that always perplexed me about the recruitment communications business (or Sits Vac as it used to be known when I joined) was why we were so bad at practising what we preached. Back in the day we’d suggest to a client to use a nice creative 1/4 page in the Sunday Times, combined with a bit of Search (in the days when it didn’t mean Google), followed by robust competency-based application processes. Compare this with the way Rec Ad agencies used to hire for themselves: Senior manager would sidle up to your desk and casually ask if you knew of any good account handlers over at XYZ agency*. This would be followed by a quick interview in the pub, background checks with a couple of industry mates, and “welcome aboard”. A process as robust as a candy-floss bicycle.
The Social Event of the Summer
Sign up today for the Annual Pool Competition - 4th August 2011
Event Details:
People – the rules of engagement Part 1
People - the rules of engagement Part 2
The second of two articles inspired by Dale Carnegie’s internationally renowned book ‘How to Win Friends and Influence People’.
A Little Bit About Remarketing – Your Creative People Ideas are Wanted.
I wanted to write this short blog entry to tell everyone about a great product that Google have launched that we should be using on all of our campaigns.
Raising the Standard - our IIP Achievement
Search Travel (Product) Guide 2011
“All too often, the most awarded work within our industry has not been the most effective. Advertisements were lauded as brilliant when they were visually stunning, and creatively exciting. Whether they sold products and helped to build the client’s business was beside the point.”
Got a “performance problem”? Here’s why you can’t simply try again in a few minutes
Many moons ago a maths teacher wanted some peace for a while so he asked the pupils in his class to add up all the numbers up to 100, so 1+2+3+5+….+99+100. That’ll keep ‘em quiet for quiet for a bit he thought. However one of the pupils very quickly responded with the answer of 5,050, and his name was Gauss. The teacher was stunned that he had added all those numbers up so quickly, but of course that wasn’t the way that Gauss solved it. Gauss realised that 100 + 1 is the same as 99 + 2 which was the same as 98 + 3, that is, he had 50 pairs of 101.
Finally Twitter has entered the advertising arena by launching “Promoted Tweets” and new advertising horizons are open for marketers!


















Social Media Week returned in February. Jam packed full of events talking about the role of social media in everything from research and measurement to recruitment and education.





